Classifieds ACD Privacy Policy
Classifieds ACD User Privacy Notice (Privacy Policy)
Effective as at: 1 July 2017
Summary & Contents
| Scope and Consent ACD Pty Limited is the operator of acd.com.au (“the Site”). This Privacy Notice describes: the personal information we collect and how we use that informationwhen we might disclose your personal information; and how we keep and protect your personal information. The Privacy Notice applies to this Site and to any applications, services or tools (collectively “Services”) where this Privacy Notice is referenced. By using our Services and/or registering for an account, you are accepting the terms of this Privacy Notice and our Terms of Use |
| Global Privacy Standards Classifieds ACD is part of the Australian Chinese Daily Group, which is owned by Australian Chinese Daily. Our group has global privacy standards called Binding Corporate Rules (BCRs). They are our commitment to protect your personal information and honour our privacy obligations wherever your personal information is collected, processed or kept within our corporate family. |
| Collection We collect, process and retain personal information from you and any devices (including mobile devices) you use when you: register for an account with us, use our Services, give us information on a web form, update or add information to your account, join community discussions, chats or dispute resolution or when you otherwise contact us. |
| Use and Retention We use your personal information to: provide and improve our Services, give you a personalised experience on our sites, contact you, provide customer service, provide you with personalised advertising and marketing, including marketing from third parties, and detect, prevent and investigate fraud and/or other illegal activities. We keep personal information from active accounts as long as it is needed for our operations. We also keep personal information from closed accounts when we’re legally required to and also to stop fraud, collect outstanding fees, troubleshoot problems, help with investigations, enforce our Terms of Use and take other actions under applicable national laws. |
| Choice You choose how we use your personal information to communicate with you. |
| Access You can access and correct your personal information. |
| Disclosure We may share your personal information with other companies in our group and third parties to provide you with our Services, to comply with the law, to enforce our policies, to enable our marketing and advertising activities, or to prevent, detect, mitigate and investigate fraud or other illegal activities. We don’t give your personal information to third parties for their marketing and advertising purposes unless you give us permission. |
| Security We protect your information using technical and administrative security measures |
| Important Information This section sets out some important information about your use of our Services. |
Scope and Consent
This Privacy Notice describes
- the personal information we collect and how we use that information;
- when we might disclose your personal information; and
- how we keep and protect your personal information.
It applies to this Site and to any Services where this Privacy Notice is referenced.
By using our Services and/or registering for an account, you are accepting the terms of this Privacy Notice and our Terms of Use. If you do not provide the information we require, we may not be able to provide all of our Services to you.
Australian Chinese Daily Pty Limited, is responsible for the collection, use, disclosure, retention and protection of your personal information under our global privacy standards and applicable national laws. Classifieds ACD may transfer data to other members of our corporate family as described in this Privacy Notice who may process and keep your personal information on servers in the European Union, United States and elsewhere in the world where our data centres are located.
What is Personal information?
“Personal information” is information that can be associated with a specific person that could be used to identify that specific person, either from the data directly or from that data combined with other information that we have, or are likely to have, access to. Personal information doesn’t include anonymous or aggregated information that can no longer be used to identify a specific person.
Public Information?
Public information is any information, including personal information, you share with a public audience, including personal information you publish on our Site. Public information is available to anyone on or off our Services and can be seen or accessed through online search engines, APIs, and offline media, such as on TV.
Changes to this Privacy Notice
We can change this Privacy Notice at any time by posting the updated terms to the Site. The updated terms automatically take effect 30 days after they are posted. We may announce any changes to this Privacy Notice on our Site and/or via email if we believe they are material.
Global Privacy Standards
Classifieds ACD is part of the Australian Chinese Daily, . Our group has global privacy standards called Binding Corporate Rules (BCRs). They are our commitment to protect your personal information and honour our privacy obligations within our corporate family. Our BCRs have been approved by a number of European Union privacy regulators.
Collection
We collect information you give us including:
- When you register for an account: Information such as your name, addresses, telephone numbers, email addresses or user ID (where applicable) when you register for an account with us
- When we verify you or your account: we may collect and process information (as permitted by law) to authenticate you or your account, or to verify the information that you provided to us
- When you transact on or use our Services: such as when you post an ad, reply to an ad, communicate with us or other users, information you provide for the Services that you use or during a transaction or other transaction-based content. We may also collect your financial information (such as credit card or bank account numbers) if you buy a feature from us or are required to pay fees to us
- When you engage with our community: such as when you submit a web form or participate in community discussions or chats
- When you interact with your account: such as updating or adding information to your account, adding items to alerts lists and saving searches. Sometimes you may also give us your age, gender, interests and favourites
- When you contact us: such as through a web form, chat or dispute resolution or when we otherwise communicate with each other. We may also record our calls with you (if we have your consent to do so)
Your resume if you choose to submit it to advertisers on our sitefor consideration We collect information automatically including:
- Information from the devices you use when interacting with us or our Services such as device ID or unique user ID, device type, ID for advertising and unique device token
- Information about your location such as geo-location
- Computer and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history and your web log information
We collect information using cookies, web beacons and similar technologies including:
- Information about the pages you view, the links you click and other actions you take on our Services, or within our advertising or email content.
Information we collect from other sources including:
- Information we get from third parties which we may use to supplement your account information. For example, we may collect and use demographic information that is publically available, additional contact information, credit check information and information from credit bureaus, as allowed by applicable national laws.
- Information from social media sites when you use those sites to register, share information or connect to your account. Those sites may automatically give us access to some personal information they hold about you (e.g., content you viewed, content you liked, and information about the advertisements you were shown or clicked on, etc.). If you give us access to any account with video content, we may share your video viewing with, or collect information about your video viewing from, third-party social media sites for at least two years or until you withdraw consent. You control the personal information we have access to through your privacy settings on the social media site and the permissions you give us when you grant us access. When you grant us access to information held by social media sites you agree that we may collect, use and retain it in accordance with this Privacy Notice
- Information other users may provide about you. If another user gives us information about you, they must tell you about our collection, use, disclose and retention policies before giving us the information. They must also get your explicit consent before giving us your information
Use and Retention
We use your personal information to provide, improve and personalise our Services
Your personal information allows us to:
- Provide you with access to and use of our Services as well as access to your history, internal messages and other features we may provide
- Offer you site content that includes items and services that you may like
- Provide you with credit offers and opportunities on behalf of other members of our corporate family and their financial institution partners. However, we don’t share financial information without your explicit consent
- Customise, measure and improve our Services
- Provide other services requested by you as described when we collect the information
- To provide you with location-based services (such as advertising, search results and other personalised content)
We use your personal information to contact you about your account:
We may contact you via Classifieds ACD My Messages, email, telephone, SMS messages or postal mail:
- To give you customer support about your account such as to troubleshoot problems, to resolve a dispute, to collect fees or